Payment Policy

Payment Policy – Helra

At Helra, we are committed to providing a secure, simple, and reliable payment experience for all customers. Our checkout process is designed to protect your information while offering convenient payment options.

Accepted Payment Methods

We currently accept the following payment methods:

American Express
Apple Pay
Diners Club
Discover
Google Pay
Klarna
Maestro
Mastercard
Shop Pay
UnionPay
Visa

All payments are processed in USD (United States Dollar).

Secure Payment Processing

All transactions on our website are processed through secure and encrypted payment gateways to help protect your personal and financial information.

Helra does not store or have direct access to your credit card or payment details. Your information is protected using industry-standard security measures to ensure safe online transactions.

Payment Authorization

Orders are processed only after payment has been successfully authorized
If a payment is declined or unsuccessful, the order will not be completed
Customers may need to use an alternative payment method or contact their payment provider for assistance

Billing Information

Please ensure that your billing information matches the details associated with your payment method.

Incorrect or incomplete billing information may result in:

Payment delays
Failed transactions
Order cancellation

Currency

All prices listed on our website are displayed in USD (United States Dollar).

Customer Support

For any payment-related questions or assistance, please contact us:

Address: 155-12 32nd Ave, Flushing, NY 11354, United States

Phone: +1 347-392-9868

Email: support@helra.shop

Our support team is always available to assist you and ensure a safe and smooth shopping experience.